© 2017 Kingdom Christian Enterprises
PO Box 611, Bladensburg, MD 20710
Books and publications ordered directly via Dove Christian Publishers are
shipped via the US Postal Service using either First Class Mail, Media Mail
or Priority Mail, depending upon the weight of the package at the time of
shipment. In some cases, orders may be shipped via UPS or Fedex. We ship
physical publications to the United States and Canada only. However, e-Books
may be sent to and/or downloaded from anywhere in the world.
Packages are sent using Delivery Confirmation Service. Signature
Confirmation is used only if the market value of the shipment exceeds
In-stock publications are shipped within 24 hours of receipt of
order. Publications not in stock at the time or order are placed on
backorder and are shipped immediately once the publication becomes
available. Customers whose orders are not in stock or are in pre-order
status will be notified either by e-mail or by telephone of the status of
their order and when they can expect shipment.
E-Books are either sent to
the customer via e-mail within 24 hours of receipt and verification of
We take the utmost care to ensure that your order is packaged
such that it will not incur damage during shipment. However, if you order is
received damaged, please contact us discuss options for replacement.
We issue refunds only if a package we shipped was undeliverable and/or the
product was damaged in shipment. We do not issue refunds on books where the
shipper has indicated successful delivery. If your package was undeliverable
and/or damaged in shipment, please contact us.
Orders placed through
other vendors are shipped in accordance with that vendor's shipping policy.